BRINGING OUR CUSTOMERS ABOARD
The unique Six Star experience starts from the moment you sign a contract with us. Your usual experience of an IT transition will no-doubt include an engineer or two arriving at your property to document your systems and services and install remote monitoring on your servers and workstations.
At Six Star we don't feel this is enough. We want to make sure we fully understand your systems, your business, and you. We want to make sure that all of your existing issues, no matter how large or small are tackled before we resume "Business As Usual" support operations.
To do this, we'll start by sending a team of at least two people to your property and start the on-boarding process. During the early stages of the on-boarding, we will assess the volume of issues being faced by your property, and schedule extra time, and/or extra resources as appropriate at no extra cost.