IMPROVING OPERATIONS & CUTTING EXPENSE
Once you sign up with Six Star, we will manage the entire process, leaving you with the peace of mind that you're paying for.
WHAT DOES MANAGED SERVICES MEAN?
We have built the foundation to operate an entire mobile, and flexible workforce. We have deployed, and developed the tools so that whilst mobile, all of our engineers have their fingers on the pulse of the business. We are in constant communication, across cities, counties, countries and continents. Key personnel use powerful 21st century tools to coordinate the logistics of an operation, that at its core, is designed purely to serve an industry we love so much.
WHAT ARE THE ADVANTAGES vs an in-house IT Manager?
Adopting managed services is known to be an efficient way to stay up to date on technology, have access to necessary skills and address a range of issues related to cost, quality of service and risk, without the expense of large internal IT teams of hardware, software and infrastructure professionals. You will be able to tap into the knowledge of a myriad of professionals, across all disciplines, to provide efficient and timely IT services to your organization.
ARE ALL MY SERVICES SUPPORTED BY THEIR VENDORS?
The short answer is, no! For a number of reasons, there are many gaps in support of the services you may use. Leaving aside one of the big ones, that some of the systems (legacy phone systems, door locking systems etc.) were installed during construction and may no longer be under a support agreement, the main issue faced in this area by businesses, is that all of these systems are not truly independent. Each system sits on a network; there may be one network or several. Each of these networks is completely independent from the vendor, and if something on the network was to break the vendor’s service, the vendor will be unable to assist.
OH NO! WHAT DO I DO?
Don’t worry, you have already started the process by coming here. You are looking into a a Managed Services Provider, just like Six Star, who will take responsibility for your Networks, tie in the support between third party vendors, and continue to assess your systems to identify strategic investments that will continue to contain and minimize your overall OPEX support costs. We have relationships with engineers and account teams at most of the largest Vendors of Hospitality industry services. We will use these relationships on your behalf where necessary.